Menu

Main Content

Service description

It is an online system that enables users to submit and track their tax grievance requests until a final decision is issued.

Through this system, users can:

  • Submit tax grievance requests.
  • View and track their submitted requests.
  • View application documents online.

الـمستفيــدون Beneficiaries

Taxpayers subject to the applicable tax laws.

رســوم الخدمــة Service fees

No charge

  • Click Tax Grievance System to submit a tax grievance request.
  • Fill in the required information. To learn more about submitting the request, click (icon to open the guide).
  • Enter the required information. For more details on how to submit the request, click(The Guide Icon).
  • Ministry of Finance – Tax Grievances Department receives the request, reviews it, and verifies that all required information and supporting documents have been provided.
  • After the initial review, the Secretary receives the request, verifies all details, registers the grievance, and assigns it a unique reference number.
  • Request is then referred to the Tax Authority to prepare a briefing file explaining the basis for the tax assessment.

Note: You will receive an SMS notification immediately after each step of the tax grievancesubmission process is completed.

Terms icon None

Administrative Penalties:

  • Copy of the grievance request letter
  • Copy of the decision being appealed

Tax Assessment:

  • Copy of the grievance request letter
  • Copy of the decision being appealed
  • Copy of the tax assessment decision(s)
  • Copy of the previous grievance
  • Copy of the ID card
Click to start the service
هـاتـــف خدمــة العمـــلاء

Customer service phone

24646000
ساعات عمل مركز الاتصال/خدمات المراجعين

Working Time

7:30 AM to 2:30 PM
طريقـة الـدفــع

Payment method

Cash
مـستـــوى أتـمـتـة الــخدمـــة

Automation Level

Fully automated, except for sessions conducted in person.
الــوقـــت المــستغـــرق للإنـجــاز

Turnaround Time

10-15 Minutes

Video

video

Footer

Feedback

Your feedback is important to us

Was this page useful?

  • Rating icon to 5 Rating icon to 5
  • Rating icon to 4 Rating icon to 4
  • Rating icon to 3 Rating icon to 3
  • Rating icon to 2 Rating icon to 2
  • Rating icon to 1 Rating icon to 1